by Patrick Moser-Brillowski

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Practice Cases

How an SME starts using AI, one process at a time.

Where do you get the fastest effect, from zero? In most companies it is the meeting notes they already have. No new tool, no new process. Start there, then follow the case that fits your problem.

Start here · Case 01 · For CEOMeeting Notes for the CEOThe fastest place to start with AI is the meeting you already had.Most companies already record their meetings, or could start tomorrow. Problems, goals, half-made decisions and promises are spoken out loud every week. Then a summariser turns an hour into five bullet points and three action items, and the rest is gone.Read case 01
Case 02 · For OperationsProcess Handover for OperationsThe assistant is gone. What did she know?A two-page SOP is not the process. The rest of it just walked out of the door.Case 03 · For PurchasingReplenishment for Purchasing600 products. Which five are at risk?Nobody can read 600 product rows before lunch and honestly say everything is safe.Case 04 · For Back OfficeInbox Routing for the Back OfficeThe overloaded inbox is a routing problem.More pressure on the same person does not create priorities. Rules do.Case 05 · For SalesOffers and Feedback for SalesWhat was promised, and what was delivered?Most unhappy customers are not unhappy with the product. They are unhappy with the missing ten percent.

All examples are synthetic or anonymised. No client data.